- Small business wanted to provide highly customized insurance products nationwide but risked getting buried in paperwork.
- Agents wanting premium quotes had to wait on the phone until a quote could be calculated manually.
- Business decisions were guessed at due to lack of timely underwriting data.
- Time was being squandered on administration rather then being spent productively on growing the business issues.
- Control of the information flow is enabling the business to grow by responding to business opportunities.
- Up to the minute premium revenue and claims information allows the company to pinpoint business opportunities and problems.
- Electronic (EDI) policy issuance reporting implemented.
- Turned over custom applications to newly hired staff (currently have an IT staff of 7).
Client 1996-2002.
For further information contact Bill Eck at 901-685-3100. Also see EPG's website.
