
“Gordon has always listened to us explain our business needs, then provided software and services that have responded to those needs. As our business has changed and new opportunities have presented themselves, Gordon has worked with us to build upon what we already have, yet he has enabled us to change and grow. For 20 years he has helped us integrate new ideas and new technologies as they have become available and prove useful to us. He is a long term business partner of ours.”
Nancy M. Hunt, Tennessee Registered Agent Evans | Petree | Bogatin PC
Property Tax Group
Memphis, TN
“Working with you, Gordon, was like a dream come true. After working with a prior “prepackaged” software program for maintaining contracts, having a database that is so user friendly and that was created around our company's particular needs, is fantastic. The software was created in such a sensible and streamlined way that did not require lengthy testing and/or debugging, it absolutely amazed me. It was such a pleasure to work with you and I appreciate all of the guidance and support you provided along the way.”
Karen M. Chuly, Paralegal Buchanan Ingersoll & Rooney PC
Pittsburgh, PA
“I have always shied away from custom developed software and have followed Gartner's recommendation to use 'off the shelf' software. So when our legal department came to me requesting a custom claims management application from Tekhelps I was reluctant to pursue that course. Having attempted to use standard software for claims management in the past, and knowing that all the solutions on the market were serious overkill for what this small team needed, I gave Tekhelps a chance. Gordon Prince actually listened and delivered what the legal team needed. Never once did he overstep his development role and create technical challenges for our systems team. I never heard one complaint and instead heard nothing but praise for the application he delivered. Months later when the legal team needed a contract management system we again turned to Tekhelps, which resulted in another successful project.”
Tom Franciosi, CIO Covenant Dove LLC
Memphis, TN
InstantFile builds on your existing software and systems to take you to the next level.
The process is EASY. It's often as simple as showing Gordon what you have and telling him what you want your software to do. Gordon makes the changes - in many cases within minutes and from an offsite location.
The phone rings and your receptionist tells you it's “John Doe file # 12345”.
You type the file # into your computer and answer the phone. Whatever the caller is calling about is at your fingertips. Details on the last few documents that have been received, the last few comments you and/or any of your staff have made about what's going on in the file, any documents relating to the file—it's all right there.
You deal with the caller, make a note about what you did, make a reminder to yourself to follow up or send an email for someone else to follow up. No wasted effort.
Microsoft feature article about Tekhelps' (Technology that Helps) InstantFile system.
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